Publion

Legal

Terms of Service

Last updated: June 11, 2026

These Terms of Service ("Terms") govern your access to and use of Publion's website, application, APIs, and related services, including publion.app and dashboard.publion.app (the "Service"). The Service is provided by Publion LLC ("Publion," "we," "us," or "our").

By accessing or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

1. The Service

Publion is a Facebook publishing and operations platform for teams that manage Facebook pages, accounts, scheduled posts, approvals, imported posts, billing, logs, and analytics.

The Service may include account management, organization workspaces, Meta/Facebook account connections, page inventory, page groups, content composition, media upload, watermarks, drafts, bulk posting, imported posts, API keys, approvals, calendars, logs, notifications, analytics, billing, and platform administration tools.

We may update, modify, suspend, or discontinue parts of the Service from time to time.

2. Eligibility and Account Registration

You must be at least 18 years old and able to form a binding agreement to use the Service.

You agree to provide accurate account information, keep it updated, maintain the confidentiality of your credentials, protect your two-factor authentication backup codes and API keys, and promptly notify us of unauthorized access or security incidents.

You are responsible for activity under your account and for activity by users, members, contractors, systems, and integrations acting through your organization.

3. Organizations, Roles, and Administration

Publion supports organization workspaces with roles such as owner, admin, approver, and editor. Organization owners and admins may invite users, assign roles, manage settings, connect or disconnect Facebook accounts and pages, manage billing, configure import sources, manage watermarks, and control content workflows.

You are responsible for assigning appropriate roles and permissions. Publion is not responsible for actions taken by organization members who have been granted access by your organization.

Publion platform administrators may access and manage account, organization, billing, support, audit, and operational records when needed to operate, support, secure, troubleshoot, administer, or enforce the Service. Platform administrators may also take actions such as banning abusive accounts, resetting passwords, changing account emails where operationally necessary, refreshing billing state, sending platform notifications, or assisting with organization issues.

4. Meta/Facebook Integrations

Publion depends on Meta/Facebook permissions, APIs, platform policies, review processes, availability, rate limits, and account/page status. You are responsible for:

  • Maintaining the Facebook accounts and pages you connect.
  • Granting and maintaining the permissions needed for Publion to operate.
  • Ensuring that you have authority to manage each connected page.
  • Complying with Meta's terms, platform policies, community standards, advertising and monetization policies, and all applicable laws.
  • Reviewing content, schedules, comments, and publishing results.

By connecting a Meta/Facebook account, you authorize Publion to request, store, refresh, and use access tokens and page tokens as needed to provide the Service, including importing page inventory, checking connection health, publishing posts, publishing comments, syncing status, retrieving analytics, and deleting scheduled targets where supported.

Meta/Facebook may reject, delay, remove, restrict, limit, or fail publishing for reasons outside Publion's control. Publion is not responsible for Meta/Facebook outages, API changes, permission changes, page restrictions, account restrictions, monetization decisions, post reach, engagement, revenue, demonetization, disabled apps, disabled accounts, disabled pages, or platform enforcement actions.

5. Content and License

"Customer Content" means content, data, media, captions, comments, images, videos, watermarks, links, drafts, imported posts, CSV data, schedules, page selections, approval comments, and other materials submitted to or processed through the Service.

You retain ownership of your Customer Content. You grant Publion a non-exclusive, worldwide, royalty-free license to host, store, copy, display, preview, process, modify, format, transmit, publish, schedule, analyze, and otherwise use Customer Content as necessary to provide, secure, support, and improve the Service. This includes sending Customer Content to Meta/Facebook and service providers as needed to publish, schedule, verify, sync, store, or analyze content.

You represent and warrant that you have all rights, permissions, notices, and consents needed to submit Customer Content, publish it to connected pages, and allow Publion to process it under these Terms.

You are solely responsible for Customer Content and for the consequences of publishing, scheduling, importing, reposting, deleting, or failing to delete it.

6. Publishing, Scheduling, Approvals, and Logs

Publion provides workflow tools for scheduling, publishing, approvals, status tracking, logs, and verification. These tools do not guarantee that content will publish at an exact time, remain available, comply with platform policies, generate engagement, generate revenue, or avoid review or enforcement by Meta/Facebook.

Approval workflows are operational tools only. An approval in Publion does not mean content has been legally reviewed, platform-approved, copyright-cleared, brand-approved, or safe to publish.

You are responsible for reviewing publishing queues, calendars, logs, failures, "needs review" states, comments, page selections, scheduled times, and published output. You should independently verify important publishing activity directly on Meta/Facebook.

Deletion tools may attempt to delete scheduled or published targets through Meta/Facebook where supported. Meta/Facebook may not allow every item to be deleted through the stored identifier or API. In those cases, you may need to delete content directly through Meta/Facebook.

7. Imported Posts, API Keys, and Webhooks

Publion may allow organizations to create import sources and API keys for importing posts from external systems. You are responsible for:

  • Keeping API keys confidential.
  • Rotating or revoking API keys when access is no longer needed.
  • Ensuring imported captions, media URLs, WordPress URLs, and other imported data are lawful, accurate, and authorized.
  • Securing any third-party systems that send data to Publion.

Activity through your API keys is treated as activity authorized by your organization.

8. Billing, Subscriptions, and Payment

Publion may offer free and paid plans. Paid subscriptions are managed through Stripe. By starting a paid subscription or increasing paid limits, you authorize Publion and Stripe to charge the applicable payment method for recurring fees, usage-related plan components, taxes, and other charges associated with your selected plan and billing interval.

Billing may depend on plan, billing interval, active page limits, member limits, subscription status, and billing period. Organization owners and admins are responsible for selecting and maintaining the correct plan and limits.

Unless otherwise stated in writing:

  • Subscription fees are billed in advance or as otherwise shown during checkout or in the billing portal.
  • Paid subscriptions renew automatically until canceled.
  • Cancellations and downgrades may take effect at the end of the current billing period.
  • Upgrades and certain plan changes may take effect immediately.
  • Fees are non-refundable except where required by law or expressly agreed by Publion.
  • Failed, disputed, overdue, or reversed payments may result in suspension, downgrade, restriction, or termination of access.

Stripe may require separate acceptance of Stripe terms and may process payment information under its own policies.

9. Acceptable Use

You may not use the Service to:

  • Violate any law, regulation, contract, third-party right, platform policy, or Meta/Facebook requirement.
  • Publish, schedule, import, upload, or distribute unlawful, infringing, deceptive, defamatory, abusive, exploitative, harassing, hateful, violent, sexually exploitative, or otherwise harmful content.
  • Infringe intellectual property, publicity, privacy, or data protection rights.
  • Send spam, manipulate engagement, run deceptive page networks, evade platform enforcement, misrepresent identity or affiliation, or engage in inauthentic behavior.
  • Upload malware, malicious code, corrupted files, or content designed to damage, disrupt, or monitor systems.
  • Scrape, harvest, or misuse personal data.
  • Interfere with, overload, probe, scan, reverse engineer, bypass, or compromise the Service or its security controls.
  • Sell, sublicense, resell, or provide the Service to third parties without our written permission.
  • Use the Service to build a competing product or benchmark the Service without permission.
  • Abuse free plans, trials, billing systems, support systems, APIs, rate limits, or platform integrations.

We may investigate suspected violations and may suspend, restrict, or terminate access when we believe it is necessary to protect Publion, users, organizations, platforms, service providers, or third parties.

10. Third-Party Services

The Service integrates with and depends on third-party services, including Meta/Facebook, Stripe, Supabase, Google, Resend, PostHog, Google Analytics, Sentry, Crisp, hosting providers, and other infrastructure providers.

Third-party services are not controlled by Publion. Their terms, policies, APIs, availability, data practices, pricing, limits, reviews, and enforcement decisions may apply to your use of the Service. Publion is not responsible for third-party services or for losses caused by third-party service actions, omissions, changes, outages, restrictions, or errors.

11. Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect information. By using the Service, you agree that Publion may process information as described in the Privacy Policy.

If you submit personal information about other people through the Service, you are responsible for providing required notices, obtaining required consents, and having a lawful basis to process that information.

12. Security

We use safeguards designed to protect the Service, including authentication controls, role-based access, token encryption, and monitoring. You are responsible for securing your accounts, devices, passwords, two-factor methods, API keys, connected Meta/Facebook accounts, and organization permissions.

You must notify us promptly at [email protected] if you believe your account, organization, API key, or connected platform account has been compromised.

13. Intellectual Property

Publion and its licensors own the Service, including software, designs, interfaces, workflows, logos, trademarks, documentation, and other materials, excluding Customer Content.

These Terms do not transfer ownership of Publion's intellectual property. You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Service except as allowed by law or expressly permitted in writing.

Feedback you provide may be used by Publion without restriction or compensation.

14. Suspension and Termination

You may stop using the Service at any time. Organization owners may delete organizations where the Service allows it. Deleting an organization may cancel the organization's subscription and remove organization records from active systems, subject to retention described in the Privacy Policy.

We may suspend, restrict, or terminate access to the Service, accounts, organizations, integrations, API keys, or features if:

  • You violate these Terms.
  • Fees are unpaid or disputed.
  • Your use creates legal, security, operational, platform, or reputational risk.
  • Meta/Facebook or another third-party platform requires or recommends restriction.
  • We reasonably believe suspension is necessary to protect the Service, users, third parties, or Publion.

After termination, provisions that by their nature should survive will survive, including ownership, payment obligations, disclaimers, limitations of liability, indemnity, and dispute terms.

15. Disclaimers

The Service is provided "as is" and "as available." To the maximum extent permitted by law, Publion disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and uninterrupted or error-free operation.

Publion does not guarantee publishing success, exact scheduling, revenue, monetization, reach, engagement, follower growth, page health, platform compliance, account standing, or continued access to Meta/Facebook APIs.

16. Limitation of Liability

To the maximum extent permitted by law, Publion will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, business interruption, publishing failures, platform enforcement, or loss of account/page access.

To the maximum extent permitted by law, Publion's total liability for all claims relating to the Service or these Terms will not exceed the amounts paid by you to Publion for the Service in the three months before the event giving rise to the claim, or USD $100 if you have not paid Publion.

17. Indemnity

You will defend, indemnify, and hold harmless Publion, its owners, officers, employees, contractors, service providers, and agents from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising from or related to:

  • Your use of the Service.
  • Your Customer Content.
  • Your connected accounts, pages, integrations, API keys, or organization users.
  • Your violation of these Terms, applicable law, third-party rights, or platform policies.
  • Publishing, scheduling, importing, approving, reposting, deleting, or failing to delete content.

18. Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules.

Unless otherwise required by law, the exclusive venue for disputes arising from or relating to these Terms or the Service will be the state or federal courts located in Wyoming, and each party consents to personal jurisdiction there.

19. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will provide notice through the Service, by email, or by another reasonable method. Updated Terms are effective when posted unless stated otherwise. Continued use of the Service after the effective date means you accept the updated Terms.

20. Contact

Publion LLC

Email: [email protected]